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Cancellation
Thailand Bookings Network Cancellation Policy
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Thailand Bookings Network Cancellation Policy
1. Your credit card will be charged ONLY after the booking is confirmed.
2. If you cancel your booking 7 WORKING DAYS or MORE prior to check-in, a nominal cancellation fee of US$15 PLUS a credit card processing fee of 5% will apply.
3. If you cancel your booking LESS THAN 7 WORKING DAYS (not including Sat, Sun& Public Holidays) prior to check-in, a cancellation fee equal to 1 NIGHT'S accommodation cost PLUS a credit card processing fee of 5% . The nominal cancellation fee (point 3) will not be charged in this case.
4. Last minute (less than 2 working days ) cancellations or No Show, a further charge of 50% will be made, if the period of stay is less than 2 nights no refund is payable.
5. If you wish to amend your booking, a nominal amendment fee US$5 PLUS a credit card processing fee of 5% will apply, last minute (less than 2 working days ) amendment fee is US$15 PLUS a credit card processing fee of 5% or subject to a fee based on the Hotel's amendment policy.
6. In the event of early checkout (leaving the hotel earlier for a shorter period than booked) refunds are generally not permitted. However we can consider requests and after discussion with the booking agents and hotels concerned, a proportional refund can sometimes be made. Each case is treated on an individual basis.
7. All cancellations must be made IN WRITING to AsiaBookings.net only – not to the hotel – by email to reservation@asiabookings.net with the word “CANCEL” in the subject line, or fax cancellation note to +66 2 220-5288
When you contact us, we require any 2 (TWO) of the following, so that we may efficiently process your request and reply to you:
Your Booking ID
Email Address used in the booking
Name and Surname used in the booking
Cancellation must be confirmed back to you by one of our consultants. If you have not received a confirmation of the cancellation within 24 hours after sending request, it means we have not received it and you must resubmit it.